Refund Policy
Effective Date:02/13/2025
At Lehigh Valley Radon Testers, we strive to provide high-quality radon testing services. If you are not satisfied with our service, please review our refund policy below.
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Payment Policy
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Payment is collected at the time the monitor is set.
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Payments will not be refunded unless there is an issue on our end.
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Cancellation and Refunds
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Appointments may be canceled or rescheduled with at least [X] hours’ notice.
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If a cancellation is made within the required notice period, a full refund may be issued.
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Late cancellations or missed appointments may be subject to a non-refundable service fee.
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Service Issues and Refunds
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If our testing services are not completed due to an issue on our end, we will offer a full refund or reschedule at no additional cost.
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Refunds will not be issued for inaccurate test results due to customer non-compliance with pre-testing guidelines.
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Processing Time
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Approved refunds will be processed within [X] business days.
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Refunds will be credited back to the original payment method used.
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For any refund-related inquiries, please contact us at:
Lehigh Valley Radon Testers
info@lehighvalleyradontesters.com
(484) 278-1997
We appreciate your business and are committed to providing excellent service!